Privacy Policy
Last updated: November 11, 2026
1. Who is responsible
La Shop à Agents, Québec, Canada, is responsible for personal information collected through this site. Person in charge of the protection of personal information: La Shop à Agents, support@lashopaagent.com. This policy follows Québec's Law 25, Canada's PIPEDA and, for customers in the European Union, the GDPR.
2. What we collect
- Order: name, email, billing country and address, product, amount, and the reference of the post or link you came from (if any). Collected by Stripe at checkout.
- Payment: handled entirely by Stripe. We never see or store your card number.
- Support: the content of emails you send us.
3. No tracking cookies
This site does not use advertising or analytics cookies. If you arrive from a link with campaign parameters (for example from a post on X), the page keeps a short reference in your browser's session storage, which is erased when you close the tab, and passes it to Stripe with your order so we know which post led to the sale. Our hosting provider, Cloudflare, processes technical data such as IP addresses to deliver and protect the site.
4. Why we use it
To process your order and deliver your files, to answer your questions, to meet tax and accounting obligations, and to understand which posts lead to sales.
5. Service providers
Stripe (payments) and Cloudflare (hosting). They may process data outside your country, including in the United States, under contracts that protect it.
6. Retention
Order records: 7 years, for tax law. Support emails: up to 3 years.
7. Your rights
You can ask to access, correct or delete your information, or withdraw consent, by writing to support@lashopaagent.com. We answer within 30 days. You can also complain to the Commission d'accès à l'information du Québec, the Office of the Privacy Commissioner of Canada, or your local data protection authority.